If we have previously serviced your watch and you require either a warranty evaluation or new service on the same watch, then please contact us by utilizing the CONTACT US link on this page.
WARRANTY INFORMATION: Our limited warranty does NOT cover ANY damage caused by water for ANY reason. If your repaired watch gets fogged inside or you notice water inside, you may contact us to send it in for ADDITIONAL repairs (at your expense) but to be clear, the damage caused by water from ANY source is NOT covered by our limited warranty. Additional causes NOT covered include shock damage (you dropped it), tampering (you or someone else opened the watch for ANY reason, even just "to look to see what was inside"), modification, high heat exposure (i.e. left in full sun inside car on the dash), abuse (i.e ran over the watch with my car, left it inside my pocket in the washing machine, etc.) misuse, or any other cause outside the normal wearing of the watch on your wrist. If you believe that a watch WE have formerly repaired MAY qualify for warranty service, the cost of our evaluation is $15 which must be paid in advance of your submitting the watch. AFTER submitting payment, we will email you the REQUIRED warranty request form & shipping instructions. Please click on the link below to begin the process of submitting your watch for a warranty EVALUATION:
We are NOT currently accepting any NEW work from NEW customers. Thank you for your understanding.
The CONTACT US link below is ONLY for former customers who need either warranty assistance or new service on a watch we have previously repaired.
Kinetic Repair Form for Former Customers Only!
The PDF form below is exclusively for FORMER customers of BestFix Watch & KineticRepair.com who have mailed us a watch for repair before and are now seeking additional repairs on the SAME watch. We are NOT taking in any new work (watches we have not previously worked on).